I busted out my Barista Athena after having it boxed up for a couple of years. It has been used only a handful of times and was bought new 3-5yrs ago. I watched the video again, so I know how to use it, but I cannot get any water to pump through the machine! Nothing comes out of the steamer, nothing comes through the coffee filter. I can hear the pump, and the machine warms up, but it just doesn't seem to draw the water out of the water canister. What can I do?
I just tried your suggestion and got the same results; no water. I removed the top warming plate and can look right at the tubing...there is still no water leaving the reservoir when I power on and open the steam wand or depress the brew switch. Also, when the steam wand is open the brew switch does not light up when I depress it so I don't think it is allowing the machine to brew at the same time as having the wand open. I did not turn the steam ON; just turned the dial to open the wand.
Any other suggestions?
Thanks for your quick response, Colin!!
\"If you left any water whatsoever in it when you boxed it up, that water would have mixed with the aluminum in the boiler to create enough grit to plug up the brew head.\"
Well that could be the culprit. When I opened the wand knob for the very first time today I got maybe a tablespoonful of water out, then a little steam, then nothing. Surely that was old water left in the machine. But not a drop of water has come out of the brew part.
And, yes, once that initial bit of water came out that was it. As of now, NO water comes out when knob is open and brew switch is pressed. WAAAHHHH.
Perhaps you will think of something else. Otherwise I guess it may be time to shop for a new machine.