Sent this out to a gal who has had a Rancilio Silvia for a couple of years and buy the sounds of it - it has not had one lick of attention. I see this over and over and over and over again.
Folks: If you own a car, you change the oil.
If you have a kitchen stove (and most of us do) you clean the counter top from time to time - and the oven.
We all sweep the floors and vacuum under the rug...
We wash and scrub our pots and pans... right?
So why do so many of us by an exotic espresso machine and utterly neglect it? Don't know but I want to get to the bottom of it --
The next article on coffeecrew.com!
In the meantime, here is a copy of what I said to the Silvia owner whose machine had croaked...
The Rancilio Silvia is one of the best machines made at that price point.
But like any other machine, it needs to be looked after like any other
If you have owned it for more than a few years and
you have never descaled it - the explanation will become
Our water, as soft as it is - is full of suspended solids - Mud.
And this gathers in (and slowly fills up) the boiler -- with grit.
It can quickly plug up the internals.
Now this is not a 100% certainty - but judging by the numbers I have
seen, it is pretty darn likely.
A couple of questions:
How long have you had the machine.
What is it currently doing?
Leaving it for an extended period of time can be troublesome
if it has lots of water in it -
So. More questions:
Does it heat up?
Does it generate steam?
Does the pump make any noise at all?
Did you ever "back-flush" it while you were using it?
If you do not know what that term means then I suspect
that the vendor who sold it to you did not give you any
of the low down on maintenance.
Anyway - you get the idea. I send out dozens and dozens of e-mails like this every year...
Do you clean it? Answer: "NO."
Do you descale it? "No..."
Have you ever backflushed it? "Have I ever what?"