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file Saeco incanto s class sirius problem

  • snorro
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12 years 8 months ago #2823 by snorro
Saeco incanto s class sirius problem was created by snorro
Hi everybody. I am new to the forum. Hope there is a good samaritan out there with some helpful suggestions.

I've had my Incanto S class sirius for about 18 mo now. Initially the coffee was wonderful, rich smooth and flavourful. I didn't even have to make any special adjustments, thought I was in heaven. Later on however, things deteriorated rapidly. Now I get bitter, acidic, watery flavourless coffee, regardless of the adjustments I make and beans I use. I have tried all the maintenance and changed the water and filter. HELP!! I am now thinking I'm not a coffee person after all.
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12 years 8 months ago #2824 by colin
Replied by colin on topic Re:Saeco incanto s class sirius problem
Where did you buy it? Whereabouts do you live?
After 18 months there might be a service routine on the brew group.

I have used all of these machines - and I remain very cautious about investing that kind of money in a largely robotic coffee brewing process.
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12 years 8 months ago #2833 by snorro
Replied by snorro on topic Re:Saeco incanto s class sirius problem
My husband bought it as a gift through espressotec. Questions about this issue to them was redirected to the Saeco itself.
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12 years 8 months ago #2836 by colin
Replied by colin on topic Re:Saeco incanto s class sirius problem
If you are in Vancouver - Saeco West (over on Boundary Road) is very helpful.
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