My colleagues in an adjacent \"Lab\" have been pummeling the Technivorm with 4 to 6 brews a day - and running a Baratza Virtuoso to its outer limits.
The Technivorm, after a one year loan is shining and brewing at the exact temperature of 200 degrees.
The Virtuoso, at a straining 6 loads per day, had some issues with the upper burr assembly; 2 breaks in the tabs that hold the upper burr and a guide tab broken off. It is a quick and inexpensive fix - keeping in mind that the Virtuoso was being used about 3 times as often as it should be - and the users were almost going out of their way to push it over the brink; after all, they got the unit on a free, no-holds barred test interval.
They also lost the rubber hood that sits on top of the upper burr assembly.
So - the Technivorm gets a vigorous 2 thumbs up for resisting hard use.
The Virtuoso gets conditional 2 thumbs up with some small concerns.
Keeping in mind that both units were being used way more often that prescribed.
After struggling along with my 2 year old Barista Carafe coffee machine from Starbucks I finally decided the I had enough of lukewarm coffee. So, I have just ordered the Newco OCS 12 from BBC Sales ($189.00 = lower CDN $) and I should have it in a couple of days.
It was a toss up between the Technivorm and the Newco that was decided by the 2 or 3 inch \"freefall\" of the Technivorm coffee. I just didn't think that was the way to keep coffee hot!
Now for my question........Filters, where can I buy a gold permanent and are the paper filters readily available?
I've used the maker almost one month now. It's made by the Dutch, (the only thing they produce over there other than tulips), and one of only two coffee makers that are SCAA approved. But out of the block I saw problems with it, which I ignored and accepted at first because I didn't want to admit that I had just spent over $250 for a coffee maker that was not a whole lot better than much less expensive brands. Now, I have to be honest and tell it like it is.
I'm probably going to ruffle some feathers here since I know the marketing hype on this unit. I too, was enthusiastic like everyone else after reading the Cooks Illustrated Review. I quickly rushed off an ordered one and gave away my trusty Cuisinart to a friend, thinking I'd receive the Technivorm within days. To my chagrin, because of the demand, THREE MONTHS later it arrived. (Although the good news is, that during the wait I became very adept at brewing with a French Press and the Bodum Santos. I also relied heavily on my one cup Breville, that my boys gave me for Christmas last year, that makes pretty good coffee.) Anyway, I digress.
Getting to the point, here's what bothers me.
First off the collection carafe. The Technivorm Thermo KBT741 features a a non-see-through thermos that collects the coffee. Upon completion of the brewing cycle, one simply pours out your coffee then seals the thermos. This is actually a good idea, because typically coffee deteriorates rapidly as it simmers on a heating coil or pad. Problem is, where do you put thermos after it's filled? With the screw cap on, it doesn't fit back underneath the filter housing.
Okay fair enough, I found a nice resting place on the top of the maker above the water reservoir tank. It's out of the way, but now the maker rises to a height of almost 3 feet. Okay, so it wins the highest appliance skyline award in my kitchen, and that adds to the prestige of the machine.
Okay, this is a minor design issue that I can live with, but I don't think the thermos is of exceptional quality either. Unlike the Japanese thermos which keeps liquid hot for hours, this unit noticeably does not, and there may be more than one reason for this.